Last Updated July 15, 2019
Welcome to the web site (the “Site”) of Amper Music, Inc. (“Amper”, “we”, “us” or “our”). Amper provides a platform powered by Artificial Intelligence (AI) that allows companies to create music and audio files as well as APIs that allow companies to integrate our music composition capabilities into their own tools (collectively, including the Site, the “Service”).
When you contact us or interact with our Service we collect information that alone or in combination with other information could be used to identify you (“Personal Data”) as follows:
Account Creation: We collect Personal Data that is provided by you or collected by us to enable you to sign up for and use our Service. This includes your name, company name, email address, and password.
Inquiries: If you are a customer or prospective customer (or a representative or employee thereof), we collect Personal Data that is provided by you when you (i) visit the Site and request information about our Service (for example when you contact our sales team), or (ii) contact our customer support team. This includes your name, company name, email address, phone number, and for support requests a summary of the problem you are experiencing and any other documentation or information that would be helpful in resolving the issue.
Payment Information: We collect certain payment and billing information when you pay for our Service, such as billing address, payment card details and bank account information, which we collect via secure payment processing services.
Social Media Pages: We have pages on social media sites like Facebook, Twitter, and LinkedIn (“Social Media Pages”). When you interact with our Social Media Pages, we will collect Personal Data that you elect to provide to us through your settings on the Social Media Site, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.
Use of the Site: When you visit, use and interact with the Site, we may receive certain information or view certain metrics about your visit, use or interactions. For example, we may monitor the number of people that visit our Site, peak hours of visits, which page(s) are visited on our Site, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access and visit our Site (e.g., Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and Site-navigation pattern. In particular, the following information is created and automatically logged in our systems:
We use your Personal Data as needed to create your account, enable you to sign up for and use the Service, manage payments and provide you with customer support. This processing is necessary to perform our contract with you.
We also use Personal Data as necessary for the following legitimate business interests:
For information about what we mean by legitimate interests and the rights of individuals in the European Union (“EU”), please see the “EU Users” section below.
Marketing: We may contact you to provide information we believe will be of interest to you. For instance, if you elect to provide your email address, we may use that information to send you promotional information about our products and services. If we do, where required by law, we will only send you such emails if you consent to us doing so at the time you provide us with your Personal Data. You may opt out of receiving emails by following the instructions contained in each promotional email we send you or by contacting us. If you unsubscribe from our marketing lists, you will no longer receive marketing communications but we will continue to contact you regarding our Site and Services and to respond to your requests.
In certain circumstances we may share your Personal Data with third parties without further notice to you, unless required by the law, as set forth below:
To determine the appropriate retention period for your Personal Data, we will consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we use your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.
If you are a customer, we will retain Personal Data associated with your account for as long as you have an account with us and for a reasonable period after your account has been closed for legal or operational purposes, including enable us to process your request to renew your contract with us.
If you have elected to receive marketing communications from us, we retain information about your marketing preferences until you opt out of receiving these communications and in accordance with our policies.
If you need to change or correct your Personal Data, or wish to have it deleted from our systems, you may contact us. We will address your request as required by applicable law.
Our Service is not directed to children who are under the age of 13. Amper does not knowingly collect Personal Data from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Data to Amper through the Service please contact us and we will endeavor to delete that information from our databases.
Scope. This section applies to individuals in the EU (for these purposes, reference to the EU also includes the European Economic Area countries of Iceland, Liechtenstein and Norway, the United Kingdom and, to the extent applicable, Switzerland).
Data Controller. Amper is the data controller for the processing of your Personal Data. You can find our contact information, and the contact information of our EU-based representative, in the “Contact Us” section below.
Your Rights. Pursuant to the European Union General Data Protection Regulation (or GDPR), you have the following rights in relation to your Personal Data, under certain circumstances:
Please see the “Contact Us” section below for information on how to exercise your rights.
You use the Service at your own risk. We comply with industry standards to protect Personal Data both online and offline from loss, misuse, and unauthorized access, disclosure, alteration or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or e-mail. Please keep this in mind when disclosing any Personal Data to Amper via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third party websites.
Whether or not you provide Personal Data to us is completely up to you, but if you choose not to provide information that is needed to use some features of our Site, you may be unable to use those features. You can also contact us to request access to your data or to ask us to update, correct, or delete your Personal Data.
Where we transfer your Personal Data out of the EU we will take steps to ensure that your Personal Data receives an adequate level of security protection where it is processed and your rights continue to be protected. Some of our service providers (such as Google Analytics and SendGrid, Inc.) are certified to the Privacy Shield framework for data transfers (for more information visit https://www.privacyshield.gov/welcome). For more information on the safeguards that we implement in relation to the transfer of your Personal Data, please contact us as described below.